jilie Terms and Conditions

The following terms used in these Terms and Conditions are defined below:

• "Platform" — Refers to the jilie website and all of its associated services, applications, and features.
• "User" or "Player" — Any person who has registered on jilie and holds an active account.
• "Account" — Each user's own personal gaming account.
• "Bonus" — Any financial or credit benefit provided by jilie.
• "Deposit" — Funds transferred into a user's account by the user.
• "Withdrawal" — Funds taken out of a user's account by the user.
• "Wagering" or "Wagering Requirement" — The amount that must be wagered before bonus funds become eligible for withdrawal.

2.1 Age Eligibility

To open an account on jilie, you must be 21 years of age or older. We may request an identity document or other proof at any time to verify your age. Opening an account with false information is strictly prohibited and will result in immediate account closure.

2.2 One Account Only

Each individual may open only one account. If a person is found to hold multiple accounts, all accounts will be closed and all bonuses will be forfeited. We use technical measures to detect duplicate accounts.

2.3 Accuracy of Information

All information provided at the time of registration must be truthful, accurate, and complete. Any changes to your information must be reported to our support team without delay. jilie will not be held responsible for any issues arising from incorrect information.

2.4 Account Security

It is your responsibility to keep your account password and login details completely confidential. You are solely responsible for all activity that takes place on your account. If you suspect unauthorized access, contact us immediately through our live chat.

3.1 Deposit Terms

Funds can be deposited on jilie through the currently available payment methods: bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳100 (one hundred taka). Transactions below or above the deposit limits will not be processed.

3.2 Withdrawal Terms

The minimum amount for a withdrawal from your account is ৳1,000 (one thousand taka). Withdrawals are generally processed within 5 to 30 minutes. Withdrawals can only be made to the same payment method used for the deposit.

3.3 Verification Process

For large withdrawal amounts, jilie may request identity verification. This may include a national ID, proof of mobile banking account, or other relevant documents. Withdrawals may be delayed until the required documents are provided.

3.4 Transaction Cancellation

Once processing has begun, it is not possible to cancel a deposit or withdrawal. In the event of a technical error or discrepancy, jilie reserves the right to review and cancel a transaction. In such cases, the affected funds will be returned to the relevant account.

4.1 Welcome Bonus

jilie offers new users a 100% bonus on their first deposit, up to a maximum of ৳5,000. This bonus is automatically added to the eligible user's account. To receive the bonus, the user must keep the bonus offer option activated.

4.2 Wagering Requirements

Before the welcome bonus becomes eligible for withdrawal, the total bonus amount must be wagered 10 times. For example, if you receive a ৳1,000 bonus, you must wager ৳10,000 before withdrawing. Bonus funds cannot be withdrawn until the wagering requirement is met.

4.3 Bonus Abuse

jilie strictly prohibits bonus abuse. Claiming bonuses across multiple accounts from the same household, the same IP address, or the same device is prohibited. If such activity is detected, all bonuses will be forfeited and the account may be closed.

4.4 Promotion Changes

jilie reserves the right to change, suspend, or cancel any bonus offer or promotion at any time. If changes are made to the terms of an ongoing promotion, we will try to notify users as early as possible.

5.1 VIP Tiers

jilie's VIP program has three tiers: Bronze, Silver, and Gold. A weekly cashback benefit is provided at each tier:

• Bronze: Up to 0.3% weekly cashback
• Silver: Up to 0.5% weekly cashback
• Gold: Up to 0.8% weekly cashback

5.2 Tier Advancement

VIP tier changes are based on a user's consistent gaming activity and engagement with the platform. Regular play and staying active are the key factors for advancing to a higher tier. jilie reserves the right to make the final decision on tier assignment.

5.3 Cashback Payments

Cashback is added to a user's account at a set time each week. The cashback amount may vary depending on each user's activity, and jilie reserves the right to change the program terms at any time.

6.1 Voluntary Break

jilie allows users to voluntarily set their own limits on their accounts. You can contact our support team to set deposit limits, wagering limits, or to request a temporary break. We treat responsible gaming as our top priority.

6.2 Age Verification

jilie takes every measure to protect minors. We may request documents to verify age in cases of suspicion. If someone in your household uses your account without authorization, notify us immediately.

6.3 Support and Guidance

If you experience any issues related to gaming, please contact our 24/7 Bangla live chat support team. More information and resources are available on our Responsible Gaming page.

7.1 Prohibited Activities

The following activities are strictly prohibited on jilie:

• Fraud, deception, or any form of dishonest conduct
• Money laundering or any illegal financial activity
• Use of bots, automated software, or any other technical manipulation
• Attempting to hack the system or exploit security vulnerabilities
• Attempting unauthorized access to another user's account
• Opening or operating an account using a false identity
• Operating multiple accounts with the intent to circumvent platform rules

7.2 Account Suspension and Closure

If a user is found to be involved in any of the prohibited activities listed above, jilie reserves the right to immediately suspend or permanently close the account. In such cases, account funds may be forfeited and legal action may be taken. Contact the support team to appeal an account closure.

7.3 Self-Closure of Account

If you wish to voluntarily close your jilie account, please submit a request through our live chat. Withdraw any remaining valid funds before the account is closed. Bonus funds that have not met the wagering requirement will be forfeited.

8.1 Data Collection

We collect users' personal information for the purpose of providing our services. This includes name, contact details, payment information, and gaming activity history. Full details of how we collect and use data can be found in our Privacy Policy.

8.2 Data Security

jilie uses SSL encryption and other industry-standard security technologies to keep user data safe. We do not sell personal information to third parties. Data may be shared in a limited way when required by legal obligations or to prevent fraud.

9.1 Service Availability

jilie strives to provide uninterrupted service at all times, but services may be temporarily disrupted due to technical issues, maintenance, or external factors. jilie will not be liable for any losses resulting from such circumstances.

9.2 Gaming Losses

Online gaming involves financial risk. jilie is not responsible for your gaming losses. Before playing, ensure that you are only wagering money you can afford to lose. Always treat gaming as entertainment, not as a means of financial income.

9.3 Third-Party Services

The jilie platform uses services from third-party game providers (such as Pragmatic Play, JILI, PG Soft, Spribe) and payment providers. jilie is not directly liable for the actions or errors of these third parties.

10.1 Terms Updates

jilie reserves the right to change these Terms at any time. For significant changes, we will notify users by email or through a notice on the platform. Continued use of the platform after a change means you are agreeing to the updated Terms.

10.2 Contact

If you have any questions or complaints about these Terms, please contact us:

• 24/7 Bangla live chat support (available on the platform)
• Email: [email protected]

Our support team is able to assist in Bangla and is committed to resolving your issues as quickly as possible.

11.1 Dispute Resolution Process

In the event of a dispute or complaint, please first contact us through live chat or email. We will make every effort in good faith to resolve any dispute in a friendly manner. After a complaint is submitted, we will respond within a reasonable time and attempt to provide a resolution.

11.2 Final Decision

On matters of game outcomes, bonus eligibility, and interpretation of terms, jilie's decision shall be considered final. However, we always evaluate all matters fairly and transparently and respect the interests of our users.